Details

Job Purpose:
To manage and execute export operations efficiently, ensuring compliance with local and international regulations, and delivering shipments on time while maintaining customer satisfaction.

Duties & Responsibilities:
• Coordinate and execute all export operations from order receipt to shipment delivery.
• Prepare and review export documentation (invoices, packing lists, certificates of origin, bill of lading).
• Coordinate with shipping companies and customs clearance agents to ensure smooth shipment processes.
• Track shipments and ensure timely delivery.
• Ensure compliance with customs regulations and export/import laws.
• Communicate with international customers and respond to inquiries.
• Handle shipment delays or issues and provide appropriate solutions.
• Prepare periodic reports on export activities.
• Coordinate with internal departments (sales, warehouse, production) to ensure shipment readiness.
• Monitor shipping costs and work on cost optimization.

Qualifications & Requirements:
• Bachelor’s degree in Business Administration, Commerce, or a related field.
• 2–5 years of experience in export or logistics.
• Good knowledge of export procedures and customs clearance.
• Proficiency in English (written and spoken).
• Good command of Microsoft Office and ERP systems.

Required Skills:
• Strong communication skills
• Time management and organizational skills
• Negotiation skills
• Problem-solving and decision-making abilities
• Ability to work under pressure